CANCELLATION POLICY

All appointments require a 50% retainer for booking. Retainer fees go towards the cost of service but are non refundable and are non-transferable to other guests or services. Card is the only acceptable form of payment and retainer payment is due at the time of booking. Card is a 3% transaction fee. Cancellations must be made 24 hours prior to the appointment for no new retainer to be required. For cancellations made without 24 hours notice will require a new retainer. Appointments missed without notice will be charged 50% of the service total, or retainer will be forfeited. Clients more than 15 minutes late will be considered a "no show" and will be charged as such. Because of occupancy limitations, there will be no additional guests allowed during the appointment time. Children may only be at the salon during their appointment time and will not be allowed to wait at the salon unattended during their parents service. There is a no refund policy for services. Client agrees that they are paying for time and talent of the artist and results are subjective. Redos for hair services: I will guarantee all of my work within seven days of your service. If I have made a mistake, I will happily correct it at no cost if you contact me within that time frame. I am not open to the public, clients are seen by appointment only. I retain the right to refuse service.